{"id":1248,"date":"2026-10-30T10:00:43","date_gmt":"2026-10-30T10:00:43","guid":{"rendered":"https:\/\/doncept.com\/help\/?post_type=kb&#038;p=1248"},"modified":"2026-10-30T08:13:44","modified_gmt":"2026-10-30T08:13:44","slug":"how-to-manage-pos-orders","status":"publish","type":"kb","link":"https:\/\/doncept.com\/help\/article\/how-to-manage-pos-orders\/","title":{"rendered":"How to Manage POS orders"},"content":{"rendered":"<p>In this guide, you will learn how to create and complete an order from the Point of Sale (POS) screen of your WooCommerce store.<\/p>\n<h3>Video Tutorial<\/h3>\n<p>Watch the video below for a step-by-step demonstration.<\/p>\n<div style=\"width: 1920px;\" class=\"wp-video\"><video class=\"wp-video-shortcode\" id=\"video-1248-1\" width=\"1920\" height=\"1080\" preload=\"metadata\" controls=\"controls\"><source type=\"video\/mp4\" src=\"https:\/\/doncept.com\/help\/wp-content\/uploads\/2026\/10\/How-to-Manage-POS-orders.mp4?_=1\" \/><a href=\"https:\/\/doncept.com\/help\/wp-content\/uploads\/2026\/10\/How-to-Manage-POS-orders.mp4\">https:\/\/doncept.com\/help\/wp-content\/uploads\/2026\/10\/How-to-Manage-POS-orders.mp4<\/a><\/video><\/div>\n<p>&nbsp;<\/p>\n<h2>Step 1: Open Your Register<\/h2>\n<ol>\n<li>Log in to your WordPress dashboard with your admin credentials.<\/li>\n<li>On the left sidebar, hover over <strong>Point of Sale<\/strong> (or <strong>POS<\/strong>) and click <strong>Registers<\/strong>.<\/li>\n<li>Find the register you want to use and click <strong>Enter<\/strong>. The Point of Sale page opens.<\/li>\n<\/ol>\n<h2>Step 2: Add Products to the Order<\/h2>\n<p>Select the products you want to add to the order.<\/p>\n<h2>Step 3: Edit the Order<\/h2>\n<p>Edit the order details as needed. You can:<\/p>\n<ul>\n<li>Adjust the quantity.<\/li>\n<li>Add discounts, fees, or coupons.<\/li>\n<li>Process refunds (optional).<\/li>\n<\/ul>\n<h2>Step 4: Proceed to Payment<\/h2>\n<p>Once everything is set, click <strong>Pay<\/strong>, then click <strong>Place Order<\/strong>.<\/p>\n<h2>Step 5: Choose the Payment Method and Complete the Order<\/h2>\n<ul>\n<li>Select the payment method, either cash or any other available method.<\/li>\n<li>Enter the amount tendered. If there is change to return to the customer, the system calculates it for you.<\/li>\n<li>After everything is confirmed, click Tender to place the order.<\/li>\n<li>Print te receipt<\/li>\n<\/ul>\n<p>Your POS order has now been placed successfully.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In this guide, you will learn how to create and complete an order from the Point of Sale (POS) screen<\/p>\n","protected":false},"author":123468,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"kbtopic":[27,20],"kbtag":[],"class_list":["post-1248","kb","type-kb","status-publish","hentry","kbtopic-orders","kbtopic-pc-videos"],"_links":{"self":[{"href":"https:\/\/doncept.com\/help\/wp-json\/wp\/v2\/kb\/1248","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/doncept.com\/help\/wp-json\/wp\/v2\/kb"}],"about":[{"href":"https:\/\/doncept.com\/help\/wp-json\/wp\/v2\/types\/kb"}],"author":[{"embeddable":true,"href":"https:\/\/doncept.com\/help\/wp-json\/wp\/v2\/users\/123468"}],"replies":[{"embeddable":true,"href":"https:\/\/doncept.com\/help\/wp-json\/wp\/v2\/comments?post=1248"}],"version-history":[{"count":4,"href":"https:\/\/doncept.com\/help\/wp-json\/wp\/v2\/kb\/1248\/revisions"}],"predecessor-version":[{"id":1253,"href":"https:\/\/doncept.com\/help\/wp-json\/wp\/v2\/kb\/1248\/revisions\/1253"}],"wp:attachment":[{"href":"https:\/\/doncept.com\/help\/wp-json\/wp\/v2\/media?parent=1248"}],"wp:term":[{"taxonomy":"kbtopic","embeddable":true,"href":"https:\/\/doncept.com\/help\/wp-json\/wp\/v2\/kbtopic?post=1248"},{"taxonomy":"kbtag","embeddable":true,"href":"https:\/\/doncept.com\/help\/wp-json\/wp\/v2\/kbtag?post=1248"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}