{"id":492,"date":"2021-11-01T22:50:16","date_gmt":"2021-11-01T22:50:16","guid":{"rendered":"https:\/\/doncept.com\/help\/?post_type=kb&#038;p=492"},"modified":"2021-11-02T10:55:06","modified_gmt":"2021-11-02T10:55:06","slug":"pc-how-to-manage-orders","status":"publish","type":"kb","link":"https:\/\/doncept.com\/help\/article\/pc-how-to-manage-orders\/","title":{"rendered":"PC &#8211; How to Manage Orders"},"content":{"rendered":"<p>To manage orders, login to WordPress admin dashboard with your username and password.<\/p>\n<p>The different order status are; <strong>On hold, Pending Payment, Processing, Completed, Cancelled<\/strong><\/p>\n<p><strong>On Hold:<\/strong> This means the seller is waiting for a confirmation message of payment from the buyer.<\/p>\n<p><strong>Pending Payment:<\/strong> This happens\u00a0when customers initiate the checkout process, but leave the site without completing payment.<\/p>\n<p><strong>Processing:<\/strong> This means the customer&#8217;s payment has been received and the order is now ready for dispatch.<\/p>\n<p><strong>Completed:<\/strong> This means the product ordered has successfully reached the customer.<\/p>\n<p><strong>Cancelled:<\/strong> This happens when an order was withdrawn by the customer or merchant before it has been processed or shipped, and before payment has occurred<\/p>\n<p>Follow the steps in the video to successfully manage orders from your site.<\/p>\n<p><iframe loading=\"lazy\" title=\"How To Manage Orders\" src=\"https:\/\/player.vimeo.com\/video\/641102401?dnt=1&amp;app_id=122963\" width=\"500\" height=\"281\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write\"><\/iframe><\/p>\n","protected":false},"excerpt":{"rendered":"<p>To manage orders, login to WordPress admin dashboard with your username and password. The different order status are; On hold,<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"kbtopic":[27,20],"kbtag":[],"class_list":["post-492","kb","type-kb","status-publish","hentry","kbtopic-orders","kbtopic-pc-videos"],"_links":{"self":[{"href":"https:\/\/doncept.com\/help\/wp-json\/wp\/v2\/kb\/492","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/doncept.com\/help\/wp-json\/wp\/v2\/kb"}],"about":[{"href":"https:\/\/doncept.com\/help\/wp-json\/wp\/v2\/types\/kb"}],"author":[{"embeddable":true,"href":"https:\/\/doncept.com\/help\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/doncept.com\/help\/wp-json\/wp\/v2\/comments?post=492"}],"version-history":[{"count":4,"href":"https:\/\/doncept.com\/help\/wp-json\/wp\/v2\/kb\/492\/revisions"}],"predecessor-version":[{"id":597,"href":"https:\/\/doncept.com\/help\/wp-json\/wp\/v2\/kb\/492\/revisions\/597"}],"wp:attachment":[{"href":"https:\/\/doncept.com\/help\/wp-json\/wp\/v2\/media?parent=492"}],"wp:term":[{"taxonomy":"kbtopic","embeddable":true,"href":"https:\/\/doncept.com\/help\/wp-json\/wp\/v2\/kbtopic?post=492"},{"taxonomy":"kbtag","embeddable":true,"href":"https:\/\/doncept.com\/help\/wp-json\/wp\/v2\/kbtag?post=492"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}