{"id":544,"date":"2021-11-02T02:11:18","date_gmt":"2021-11-02T02:11:18","guid":{"rendered":"https:\/\/doncept.com\/help\/?post_type=kb&#038;p=544"},"modified":"2021-11-02T10:53:40","modified_gmt":"2021-11-02T10:53:40","slug":"mobile-how-to-manage-orders","status":"publish","type":"kb","link":"https:\/\/doncept.com\/help\/article\/mobile-how-to-manage-orders\/","title":{"rendered":"Mobile &#8211; How to Manage Orders"},"content":{"rendered":"<p>To manage orders, login to WordPress admin dashboard with your username and password.<\/p>\n<p>The different order status are; <strong>On hold, Pending Payment, Processing, Completed, Cancelled<\/strong><\/p>\n<p><strong>On Hold:<\/strong> This means the seller is waiting for a confirmation message of payment from the buyer.<\/p>\n<p><strong>Pending Payment:<\/strong> This happens\u00a0when customers initiate the checkout process, but leave the site without completing payment.<\/p>\n<p><strong>Processing:<\/strong> This means the customer&#8217;s payment has been received and the order is now ready for dispatch.<\/p>\n<p><strong>Completed:<\/strong> This means the product ordered has successfully reached the customer.<\/p>\n<p><strong>Cancelled:<\/strong> This happens when an order was withdrawn by the customer or merchant before it has been processed or shipped, and before payment has occurred<\/p>\n<p>Follow the steps in the video to successfully manage orders from your site.<\/p>\n<div style=\"width: 720px;\" class=\"wp-video\"><video class=\"wp-video-shortcode\" id=\"video-544-1\" width=\"720\" height=\"1600\" preload=\"metadata\" controls=\"controls\"><source type=\"video\/mp4\" src=\"https:\/\/doncept.com\/help\/wp-content\/uploads\/2021\/11\/Mobile-How-to-manage-orders.mp4?_=1\" \/><a href=\"https:\/\/doncept.com\/help\/wp-content\/uploads\/2021\/11\/Mobile-How-to-manage-orders.mp4\">https:\/\/doncept.com\/help\/wp-content\/uploads\/2021\/11\/Mobile-How-to-manage-orders.mp4<\/a><\/video><\/div>\n","protected":false},"excerpt":{"rendered":"<p>To manage orders, login to WordPress admin dashboard with your username and password. The different order status are; On hold,<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"kbtopic":[21,27],"kbtag":[],"class_list":["post-544","kb","type-kb","status-publish","hentry","kbtopic-mobile-videos","kbtopic-orders"],"_links":{"self":[{"href":"https:\/\/doncept.com\/help\/wp-json\/wp\/v2\/kb\/544","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/doncept.com\/help\/wp-json\/wp\/v2\/kb"}],"about":[{"href":"https:\/\/doncept.com\/help\/wp-json\/wp\/v2\/types\/kb"}],"author":[{"embeddable":true,"href":"https:\/\/doncept.com\/help\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/doncept.com\/help\/wp-json\/wp\/v2\/comments?post=544"}],"version-history":[{"count":4,"href":"https:\/\/doncept.com\/help\/wp-json\/wp\/v2\/kb\/544\/revisions"}],"predecessor-version":[{"id":596,"href":"https:\/\/doncept.com\/help\/wp-json\/wp\/v2\/kb\/544\/revisions\/596"}],"wp:attachment":[{"href":"https:\/\/doncept.com\/help\/wp-json\/wp\/v2\/media?parent=544"}],"wp:term":[{"taxonomy":"kbtopic","embeddable":true,"href":"https:\/\/doncept.com\/help\/wp-json\/wp\/v2\/kbtopic?post=544"},{"taxonomy":"kbtag","embeddable":true,"href":"https:\/\/doncept.com\/help\/wp-json\/wp\/v2\/kbtag?post=544"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}